Business Continuity / Disaster Recovery [BC/DR]

Plans and systems included in RMS to ensure business operations continue during and after an outage or disaster. Why it matters: Backups and recovery are often bundled into RMS. Protects against ransomware, hardware failure, or natural disasters. Pro tip: Test...

Endpoint Management

The practice of securing, monitoring, and maintaining all devices (endpoints) connected to a network, such as laptops, desktops, and mobile devices. Why it matters: Endpoints are the most common entry point for attackers. Standardizes configurations, security...

Managed Detection and Response [MDR]

A managed security service that combines advanced threat detection tools with human expertise to identify and respond to cyber threats. Why it matters: Provides 24/7 monitoring against evolving cyberattacks. Goes beyond antivirus and firewalls by proactively hunting...

Patch Management

The process of distributing and applying updates (patches) to software and systems. Why it matters: Fixes bugs and security vulnerabilities. A core part of every RMS package. Reduces risk from cyberattacks that exploit outdated software. Pro tip: Automate patching,...

Remote Monitoring and Management [RMM]

Software used by IT providers to monitor and manage client systems remotely. Why it matters: Detects issues early (disk failures, outages, security threats). Automates patching, updates, and maintenance. Enables IT providers to support many clients efficiently. Pro...

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