Remote Monitoring and Management [RMM]

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Software used by IT providers to monitor and manage client systems remotely.

Why it matters:

  • Detects issues early (disk failures, outages, security threats).
  • Automates patching, updates, and maintenance.
  • Enables IT providers to support many clients efficiently.

Pro tip: RMM is like a 24/7 security camera for your IT — but it still requires human oversight.

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