Remote Monitoring and Management [RMM]

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RMM is software that allows IT providers to monitor, manage, and maintain systems remotely.

Why it matters:

  • Enables proactive detection of problems before they affect users.
  • Automates patching, updates, and performance checks.
  • Essential for managed service providers (MSPs).

Pro tip: RMM is like having a 24/7 watchdog — but it still needs humans to act on alerts.

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