Session Initiation Protocol [SIP]

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SIP is the standard protocol used for initiating, maintaining, and ending voice and video calls over the internet.

Why it matters:

  • The foundation of most VoIP and UC systems.
  • Enables advanced features like call forwarding, video conferencing, and presence.
  • Works with SIP trunks to connect to the public phone network.

Pro tip: SIP gives flexibility — but misconfigured SIP settings are a common cause of call quality problems.

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