Voice over Internet Protocol [VoIP]

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VoIP is technology that allows phone calls to be made over the internet instead of traditional phone lines.

Why it matters:

  • Cuts costs compared to landlines.
  • Enables advanced features like voicemail-to-email, call forwarding, and mobile extensions.
  • A core technology behind modern UC systems.

Pro tip: VoIP quality depends on internet speed and stability — prioritize strong bandwidth and QoS (Quality of Service) settings.

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