Remote Managed Services

Looking Out For YOU!

Remote Managed Services

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PatchIng & Updates

We monitor 24x7x365, proactively managing updates and patches to prevent downtime and keep you safe.

Cybersecurity

Enhanced Cybersecurity features, including Managed Detection Response & 24/7 Security Operations Center.

One Call Resolution

100% Rochester NY, USA based support.

$

we're here for you!

98% of the time, the first person you call is the last person you interact with. We don’t pass the buck.

Quick Response Time

Our service level agreements ensure fast response to help you when you need it.

RMS customers benefit from

Help resetting your password

Fixing network connection problems

Support with Word, Excel, or other Microsoft Office apps

Getting back online when the internet isn’t working

Solving email problems (slow, won’t open, etc.)

Protection against ransomware

Help connecting to the VPN

Fixing hardware problems (computer, keyboard, etc.)

Speeding up a slow computer

Getting your printer to work

Scheduling an onsite visit from an engineer

Fixing a slow network

Help opening or accessing applications

Protection and cleanup from computer viruses

Setting up a new computer or device

Passionate, Professional, Proven

Our Values

Customer-Centric Approach

Continuous Learning and Improvement

Innovation and Creativity

Quality and Excellence

Integrity and Transparency

Adaptability and Flexibility

US-Only-Based Team

Company Social Responsibility

Bespoke RMS Solutions

RMS

Core IT Coverage.

RReporting
RAdd-Ons Available
Most Popular

RMS+

Advanced Business Support.

RReporting
RUnlimited Remote Remediation
RBackup Administration
RAdd-Ons Available
EVERYTHING INCLUDED!

ENTERPRISE

Enterprise-Level Defense.

RReporting
RUnlimited Remote Remediation
RBackup Administration
REnhanced Cybersecurity
RSecurity Incident Response

EVOLVE YOUR CYBERSECURITY WITH ENTRE

Anitvirus

Next-Gen Antivirus

Endpoint Detection & Response

Managed Endpoint Detection & Response (MDR)

MDR + SIEM & SOC

Traditional AV uses a database of known signatures to detect computer viruses.

NGAV includes more advanced features and frequent signature updates via cloud database.

EDR protects against known and unknown threats, improving malware defense.

MDR adds 24/7/365 monitoring, threat hunting, and advanced detection.

Entre’s Baseline for ALL RMS customers.

SIEM & SOC adds monitoring of cloud applications for broader attack visibility

Available with Upgrade or Enterprise.

Trusted Partners

Managed Endpoint Detection & Response (MDR) for all RMS Clients

Entre prioritizes cybersecurity because today’s businesses can’t afford to treat it as optional. Every organization, no matter the size, is a target. That’s why Managed Endpoint Detection & Response (MDR) isn’t an add-on for RMS customers—it’s the baseline. By embedding 24/7 monitoring, rapid threat detection, and expert response into our managed services, we give our clients confidence that their systems are protected and their business is resilient against evolving cyber threats.

Frequently Asked Questions

Contact Entre

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